From: Koos Stofberg
Sent: Tuesday, May 06, 2008 7:48 AM
To: Marlene
Subject: Re: Account

 Marlene! 

This is what I call customer service! I really appreciate this! Thank you very much! 

Regards 

Koos

I would like to thank you for the friendly manner in which you explained the process. It is indeed great to work with someone for a change that does not try to force issues down your throat as well as empty promises. 

I am serious in commencing trading with my son and will get back to you after discussing “total commitment “ with him. 

Enjoy your day!. 

Gerrit v/d Merwe

Dear Marlene, 

Thank you for your very prompt service!  I found Forexmarket.co.za by spending the whole of Saturday on the internet, knowing what I was looking for, but not knowing how I was going to find it! I could hardly wait for today to be able to phone in, and yes, your company is exactly what I was looking for. I am really very pleased!  Thank you also for your contact numbers. 

From the impression I've had from you and JP, I know I'm going to be very happy! 

My very best regards,

Johan Beugger

From: Nolan Barendse  
Sent: Thursday, March 20, 2008 12:39 PM
To: 'Marlene '
Subject: RE: Demo account 

Thanks Marlene.

Now that I have the password and user name I am able to access it.

I will let you know if I have any further problems. Thank you very much for your assistance.

Have a lovely Easter weekend.

Nolan

From: Anthony Vassen  
Sent: Thursday, March 13, 2008 7:25 PM
To: Marlene
Subject: Re: GFT - Credit / Debit Card Deposit - Additional Information Required 

Hi Marlene,
I have received the deposit into my account today. Thank you very much for your effort and time.
Regards
Anthony.

From: Anita Wirtz
Sent: 08 February 2008 10:22 AM
To: JP
Subject:  

Hi JP, 

Have phoned you and your team many times over the years, either to have my demo a/c extended or because of one or other problem I was experiencing 

Well, today I just want to say thank you for all the support I have had from you and your team.  Everybody has always been cheerful, friendly, helpful and efficient.  Even though we have never met, when I contact you it feels more like speaking to an old friend!!   

Keep up the good work and I wish you every success going forward! 

Kindest regards, 

Anita

Hello, 

I hope all is well.  Thank you for your great support. 

At this contemporary age, when technology has taken over the human face and personal contact with company personnel becomes more difficult by the day, it is a great relief to see that Forex Worldwide seems almost effortlessly to bridge the two extremes: technology and personal contact. Your state of the art technology combined with your continual personal contact with the client has made my experience with your training package and support from you pleasant and JP I have dealt with exemplifies the exemplary qualities of the company. This is not to say that the company is perfect in their day to day operation with their clients and I have certainly had my problems with you but the fact that you strive for perfection and your willingness to accept your mistakes and correct them for the forseeable future bodes well for any client or investor involved with you. The old adage that the "customer is always right," is rarely ever followed by most companies in this modern era but Forex Worldwide has taken this very much to heart and it is good to see. You are a great company and I plan to liaise myself with for a very long time. Keep it up. 

Pako Biakobelo. Botswana.

From: Bertus 
Sent: 07 February 2008 06:56 AM
To: JP
Subject: Posting 

Hello all 

I would like to thank you for all the great support you have given me through out last year and the beginning of this year.  

Thank you and keep up the good work  

Bertus 

Hi Lloyd 

Thank you for your Introduction to Dealbook Trading. I have been through your modules below. It was a great help 

Presently I am in Germany for 2 weeks. I would like to start to attempt to trade using my demo account. What do I need to do? 

Thanks for your assistance. 

James

From: anne laing
Sent: Tuesday, January 15, 2008 5:19 PM
To: 'Marlene '
Subject: RE: GFT Trade Account

Thanks very much, Marlene.

Your help in this regard is much appreciated- and please pass on my thanks to Mr Fanie Gouws as well. 

Kind Regards

S. P. de Beer Strydom 

Hi, 

Thank you for your follow-up on my progress today. It is good to know that I have a team backing me that is interested in making a success out of efforts. As soon as I am up and running live (in about six weeks time) I will do everything I can to promote you guys in the Northern Cape and possibly also the Free State. This will be to say thank you for the help that I know I will receive from this team. I have already tried and tested your telephonic support, which I have to say, makes me even more confident that I will be successful.  

I have sent Marlene an email today to help me get started on the registration process, as I want to get this out the way as soon as possible, and not worry about it when I eventually go live. 

Thanks again . 

Anthony Vassen

Hi ,

Please arrange for my password and login as discussed, to start up the demo on Dealbook 360.

I thank you for the great support.

My previous password and login was as follows;  

Regards,

Dave Naidoo.

-----Original Message-----
From: Bertus  
Sent: Tuesday, August 14, 2007 5:09 PM
To: Jean-Pierre Priem
Subject: RE: Demo account adjusted  

I would like to thank you

You have become my mentor and friend  

thank you for all that you have done for me 

Bertus.

Thank you support for this advice. It is appreciated.

Thanks, now that I know how far strategy development has reached I can visually signal 'Sell' or 'Buy'.
Thus I should be able to trade whenever I am looking at the 1 minute charts.

Thanks a lot; I am now able to get an own-built strategy or a system one on to a chart.

Support, your analyses of the situation seems correct.

Thanks for all the advice at times, it does help.

:-) Thank you for your reply.
It is nice to know I can call on you though.
 

Thanks for prompt response. S.

Hi Support,
Sorry for the delayed response - I've sorted the problem out thanks - removed dbfx2 program and reloaded the software off the website - thanks again for your assistance and very helpful info and suggestions on all topics - I don't participate in the forums much but do log in and read all there is to read - thanks once again

I had a problem with my position sizing model very early in my career. The problem was that I knew what I wanted to do, but only looked on the profit side of things. I never really looked into the risk aspect until I got burnt. Funny enough it was with my own money in a live environment. Thank you so much Support for your continued input into our trading careers. If I read this article 6 years ago I would surely have been more successful today.

Good day Support,
Very sobering and true words.
As always your advice is of great value to all - particularly to us newbie’s.

Support, thanks. My understanding of the English terminology might be the cause of the question. Thanks for your good support.

Thank you for including comments on market fundamentals with the daily chart postings. I find it very helpful to know "what's cooking".

FX2 Version 2.7.659.8.3
A very smart addition to this version is the ability to drag and drop a workspace within the Dealbook toolbar.

Thanks Support,you explained well.

Thank you so much for your detailed reply. It was very helpful.

Thanks Support for your good advice. It is appreciated.

Support thanks for the quick response, it is true the response back is less than 3 minutes and I have replied a lot, thanks again.

Thank You supp, this is greatly helping me and I appreciate your quick responses a lot.

...I want to say that your site is an excellent resource for folks learning to trade, and learning to trade forex. Great job!

Best regards,
(user16096)....
 

Last week was my first week on the Support Forum. I was not keen to participate as I was in the process of setting up my own trading system and did not want to participate in dialogue and trading advice without being in a position to do my own evaluation. 
Now I participate every day – with enormous benefit. Is there anyone out there that can afford not to be part of the Forum?
Your comments, analysis, and answers to questions is a learning process, which allows one to progress from the “technique of trading” to the “art of trading”.
Trading could be a lonely occupation should one not have the opportunity to communicate with other traders.  

A word of thanks to the whole team, for putting some life into the trading environment.